Shipping policy

CozySip Shipping Policy

Last updated: February 4, 2026

At CozySip, we partner with global fulfillment leaders to bring "Effortless Warmth" directly to your door. By working with top-tier logistics partners, we ensure your warmer is handled with care and delivered as efficiently as possible.

1. Order Processing Times

  • Quick Fulfillment: All orders are processed and sent to our fulfillment centers within 1–3 business days.

  • Order Confirmation: You will receive an automated email confirmation as soon as your order is placed.

  • Weekend/Holiday Policy: Orders placed on weekends or public holidays will begin processing the following business day.

2. Shipping Estimates

We ship to parents worldwide. To ensure the best balance of speed and safety, our current shipping estimates are as follows:

  • Standard Shipping: 5–10 business days.

  • Note: While most orders arrive on the earlier side of this window, factors such as local customs processing or peak seasonal demand can occasionally extend delivery times.

3. Shipping Rates ( FREE)

  • Calculated at Checkout: Shipping costs are determined based on your delivery address.

  • Free Shipping: We are proud to offer Free Shipping on all orders. 

4. Tracking Your Order

  • As soon as your package is scanned by the carrier, you will receive a Shipping Confirmation email with a tracking number.

  • You can track your journey 24/7 via the "Track Your Order" page.

5. Customs, Duties, and Taxes

  • CozySip is not responsible for any customs fees or import taxes applied to your order.

  • Any fees imposed during or after shipping are the responsibility of the customer.

6. Damaged or Lost Packages

  • If your product arrives damaged, please take a photo of the packaging and the item immediately.

  • Reach out to our support team at Contact@myCozysip.com so we can initiate a replacement for you.